Writeiq → Onboard your school
For school leaders & IT teams

From licence to first marking event.

Five steps. One 90-minute setup session for the school leader and IT lead. Then individual teachers self-onboard in five minutes each. No on-site training visit required.

Typical end-to-end: 90 minutes
Before you start

What you will need ready.

School-side prerequisites

  • An active Writeiq school licence (Edsthetic provisions your school workspace after you sign the licence agreement)
  • Your school name as it should appear on student family reports
  • A school logo if you want it on family reports (PNG, 200×200 minimum)
  • The class lists you intend to use, with year level and teacher name
  • Network whitelisting for app.writeiq.com.au, edsthetic.com.au, and writeiq.com.au if you run a content filter
  • One school leader who will hold the school administrator account
  • One IT contact for the network-side checks (single setup, not ongoing)
The five steps

Walk-through.

01
5 minutes · Admin

Activate your school workspace

Edsthetic provisions your school workspace and sends the school administrator a secure sign-in invitation. Sign in at app.writeiq.com.au, complete the administrator account setup (including two-factor), and you have access to settings, billing, and audit logs. If your school is transitioning from an older access model, we provide school-specific instructions directly to your administrator.

  • Your school workspace is created with row-level isolation - no other school can ever see your data
  • Default daily marking cap protects against runaway costs while you find your usage pattern
  • Sentry telemetry is on by default for incident response; you can opt out at any time
02
10 minutes · IT lead

Network whitelist (if needed)

If your school runs a content filter (Fortinet, Linewize, Lightspeed, the DE Victoria centralised filter, or similar), add the two Writeiq domains to your school's allow-list. The marketing site and the app live on different subdomains so they need separate entries.

  • edsthetic.com.au (and writeiq.com.au): marketing site, library, research
  • app.writeiq.com.au: the application itself
  • If your filter has a "Newly Registered Domain" heuristic, both domains may be flagged in the first 30 days; whitelist explicitly to avoid the heuristic
  • For DE Victoria centralised filtering, IT submits a whitelist request to the DET central filter team; we have done this previously, ask us for the precise wording
03
15 minutes · Admin

Add classes and teachers

From Settings → Data import in the admin panel, you have two ways to load your school's roster. Either upload three CSVs (classes, staff, students; templates downloadable from the same screen), or drop in a OneRoster 1.2 ZIP bundle if your SMS exports one. Each import runs through a dry-run validation that shows you exactly what will change before any data is touched. Teachers receive an invitation email with a personal claim link; they set their own password and the platform onboards them from there. You don't need to be in the room with each one.

  • OneRoster 1.2 bundles from Compass, Edval, Sentral, Edumate and most other Australian SMSes work out of the box. The ZIP is parsed entirely in your browser; we never see the raw file.
  • Single-file CSV path is also available. Three separate templates (classes, staff, students) with documented columns. Downloadable from inside the Data import tab.
  • Merge mode adds and updates; replace mode archives rows that aren't in your upload. Replace requires explicit warning acknowledgement before commit.
  • Class re-naming, splitting, and merging are reversible: classes are archived rather than deleted, and can be restored.
  • Teachers can be any role: teacher, faculty lead, NCCD coordinator, school administrator. Roles can change after the fact.
04
20 minutes · School leader and IT lead together

Set the first task and run a test

Pick one task, one class, and one piece of student writing you have in hand from earlier in the term. Mark it through Writeiq. Watch it go through the full pipeline - upload, marker pass, banded result with per-criterion evidence, family report PDF. The whole thing takes under two minutes for a single piece. This is your end-to-end functional test.

  • If anything looks wrong - score, evidence, family report - the support contact responds within four business hours
  • The "Adjust" button on any criterion is the moderation pathway: change the score, add a reason, the original is retained alongside
  • The lesson plan generator runs from the same marking event; check it produces a teachable lesson on the dimensions the cohort needs
05
40 minutes · Whole department

Run your first real marking event

Pick a single task across one year level and run the whole cohort through Writeiq. Teachers see their own class results; the head of department sees the year-level rollup. After the marking event, schedule a 30-minute department meeting to read the cohort patterns and set the targeted teaching focus for the next two weeks.

  • Mark all - in one click, every unmarked submission goes through. Cancellable mid-run
  • Family Reports - one click, one page per student, ready for parent-teacher interviews
  • Class Snapshot - the writing-level distribution; the worst criterion across the board; recommended teaching priority
  • The lesson plan from this marking event is what you teach against next
Roles

Who does what.

Writeiq is built around three personas. Each has a different lens on the same marking event.

School leader
Sees: cohort-level patterns, year-level distributions, term-over-term trends. Approves the licence, holds the school administrator account, sets the school-wide configuration. Reads the leader panel for whole-school literacy strategy.
Teacher / Head of department
Sees: their own class submissions, the marking summary, the lesson plan generator, the per-student feedback editor. Runs the day-to-day classroom workflow. Heads of department also see the year-level rollup across their team's classes.
IT lead
Sees: the network configuration, the data processing agreement, the security and audit log surface. One-time setup at onboarding; ongoing involvement is minimal except when the school renews or expands its licence.
Support during onboarding

If something goes wrong.

The first two weeks

During the first two weeks after activation, we respond to support tickets within four business hours during AU business hours. After that, the standard support SLA applies.

Email hello@edsthetic.com.au
Reference "Onboarding support" in the subject line
Help centre writeiq.com.au/help
Setup guides, troubleshooting, FAQs
Status page writeiq.com.au/status
Live system status, incident history
Demo walkthrough Book a 30-minute call
Talk through your school's specific setup
Next step

Ready when you are.

Once you have a licence, the five steps above take about 90 minutes end to end. If you do not yet have a licence, we are happy to talk through pricing for your school size and timeline.

See pricing → Book a demo →